Refund Policy
Last updated: June 28, 2026
At [Store Name], your happiness is our priority. If you are not completely in love with your purchase, you may return it within 100 days of delivery. This Refund Policy explains how returns, refunds, and exchanges work.
100-Day Returns
You have 100 days from the date your order is delivered to request a return. To be eligible, items must be unworn, unwashed, undamaged, and returned in their original condition with any tags and packaging.
How to Start a Return
To start a return, email us at [support email] with your order number and the item(s) you would like to return. We will reply with simple instructions and a return address. Please do not send items back before contacting us.
Refunds
Once we receive and inspect your return, we will email you to confirm. If approved, your refund will be issued to your original payment method within 5–10 business days. Depending on your bank or card issuer, it may take additional time for the refund to appear on your statement. Original shipping charges, if any, are non-refundable except where required by law.
Exchanges
Would you like a different size or color? The fastest way is to return your original item for a refund and place a new order for the item you want.
Damaged, Defective, or Incorrect Items
We inspect every order, but if you receive an item that is damaged, defective, or not what you ordered, please contact us at [support email] within 14 days of delivery with a photo. We will make it right with a free replacement or a full refund, at no cost to you.
Non-Returnable Items
For hygiene and safety reasons, certain items cannot be returned, including gift cards, final-sale items, and items that have been worn, washed, altered, or damaged after delivery.
Order Cancellations
If you need to cancel or change an order, contact us at [support email] as soon as possible. We process orders quickly, so we cannot guarantee a change once an order has entered fulfillment.
Questions
If you have any questions about returns or refunds, contact us at [support email], or write to us at [Mailing Address].